Our Services

We pride ourselves on our technical ability, transparency and communication skills. Whether you are technically minded, or not, we speak your language.

Our services are a process. We are with our customers through every step of a project; starting with consultancy to design solutions, development to deliver those solutions, integration to add value, and support to ensure stability and availability.

Click the diagram to see a detailed example of how a project typically flows from start to finish, and read below for more details about each service.

Consultancy

We’re a trusted source of expertise to international multichannel retailers. We work with customers to identify problems and design solutions.

We believe that a successful project starts with a strong partnership between agency and customer. That’s why we start at the beginning, getting to know our customers, their business and their goals. We then design solutions that deliver measurable value, optimise business processes and leverage the full capabilities of Magento Enterprise. Whether a customer needs to assess the feasibility of a new Magento-based solution, or reaches an impasse with their current solution and needs guidance on how to move forward, we can help.

Magento Consultancy

  • Solutions Architecture
  • Technical Specification
  • Code Reviews
  • Feasibility Studies
  • Infrastructure Audits

UX Consultancy

  • User Research
  • Information Architecture
  • Wireframing

Programme Management

All of our projects involve a high level of interaction with external agencies including design, SEO, marketing and other specialists. We have a deep understanding of how these functions fit within a project, and manage all aspects as part of delivery.

Development

We truly understand Magento, multichannel and ecommerce. We develop robust systems for delivering elegant, scalable solutions to complex customer requirements.

Our development method is based on transparency, communication and defined milestones. Because of this, our customers trust in our ability to deliver extensible, scalable solutions. We do all the things you’d expect of an enterprise-focused development house; we use Subversion to store incremental versions of development changes and an automated deployment process for development, staging and production environments. We create defined, measurable projects that are divided into distinct work packages. These are broken down into appropriate cases in our bug tracking system, giving our Project Managers a clear basis on which to deliver updates to customers.

Our Methodology

  • Internal Coding Standards
  • Daily ‘Scrum’ Meetings
  • Continuous and Automated Testing

Integration

We have a robust, testable framework for systems integrations. We work with customers and industry partners to build and integrate multichannel systems.

We have built a powerful framework for Magento integrations that allows us to develop robust, transactional interactions with other service providers. Using this framework we can extend, support and upgrade users of our modules. The framework also provides our customers with real-time transactional message history for all systems. We regularly build enterprise resource planning (ERP), customer relationship management (CRM) and payment gateway integrations as part of larger solutions for our customers, and have exclusive agreements with a number of service providers to develop and support Magento integration modules for their APIs.

Copyright © 2011 BIG RED FEET LTD. We are a registered limited company. Reg no: 07737782. Contact us if you require more info or need a quote!